Privacy Policy
Effective Date: June 1, 2025 Version: 1.0
1. Introduction
Divine Connections ("we," "us," or "our") is committed to protecting the privacy of all individuals who register for or attend the Divine Connections: Servants of Allah retreat. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
By registering for the retreat or using our website, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Registration Information: Full name, email address, phone number, emergency contact name and phone number.
- Health Information: Dietary restrictions and medical conditions (provided voluntarily to ensure your safety and comfort).
- Payment Information: Payment method selection and transaction references. We do not store credit card numbers; all card payments are processed securely through Stripe.
- Policy Consent: Timestamps and typed signatures confirming your agreement to our policies.
- Communications: Any messages or inquiries you send to us via email or other channels.
2.2 Information Collected Automatically
- IP Address: Collected during registration for rate limiting and fraud prevention purposes.
- Usage Data: Basic website analytics (pages visited, time on site) collected through privacy-respecting analytics.
3. How We Use Your Information
We use your personal information for the following purposes:
- Retreat Operations: Processing your registration, managing accommodations, dietary arrangements, and emergency preparedness.
- Communication: Sending registration confirmations, retreat updates, logistical information, and post-retreat follow-ups.
- Payment Processing: Facilitating payments via Stripe or verifying Interac e-Transfer receipts.
- Safety and Security: Emergency contact notification if needed, and ensuring the safety of all attendees.
- Legal Compliance: Maintaining records as required by applicable laws.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating the retreat (payment processing via Stripe, email communications via Resend, venue coordination). These providers are contractually obligated to protect your data.
- Legal Requirements: When required by law, regulation, or legal process.
- Safety: When necessary to protect the safety of attendees or the public.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/TLS)
- Row-level security on our database
- Access controls limiting data access to authorized administrators only
- Secure payment processing through PCI-compliant providers (Stripe)
- Regular security reviews of our systems
6. Data Retention
We retain your personal information for:
- Registration Data: Up to 2 years after the retreat for operational and legal purposes.
- Payment Records: As required by Canadian tax law (generally 7 years).
- Health Information: Deleted within 30 days after the retreat concludes.
7. Your Rights
You have the right to:
- Access your personal information that we hold.
- Correct any inaccurate or incomplete information.
- Delete your personal information, subject to legal retention requirements.
- Withdraw Consent for communications at any time.
8. Cookies
Our website uses only essential cookies required for site functionality (e.g., authentication sessions). We do not use tracking cookies or third-party advertising cookies.
9. Children's Privacy
Our retreat and website are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Divine Connections Email: support@divineconnections.ca